What Data We Collect and Why We Hold It
When you open an account with 888ball, we collect your name, contact details, and the payment method identifiers tied to your wallet — including the mobile number linked to bKash, Nagad or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep
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your account secure. When you load the platform on your phone or browser, we also collect device identifiers, IP address, and session data to detect unusual access patterns and maintain continuity across devices. If you contact our support team, those conversation records are stored so we
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can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those providers need to complete a transaction. We retain account data for as long as your account
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is active and for a further period required under applicable regulations — the exact duration depends on local law in your eligible region. You can request a copy of your data, ask us to correct inaccuracies or submit a deletion request by reaching support. Availability of
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this platform and the rights described here depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.